olliesmommi's profile

Tutor

 • 

10 Messages

Saturday, August 4th, 2018 1:44 AM

Internet speeds are very slow

I have the U200 acct. My internet is to slow. It's so slow that now I only get on my laptop for short periods. I'm using a unlimited T-Mobile phone acct so it doesn't make since for me to upgrade and pay more money. But I can download get up walk around and come back and it's still downloading the site. I've looked at simple solutions and most don't apply. I'm directly in front of the box for the signal. There is just me using the service etc., etc. I have McAfee security. My browsers are deleted etc. The speed is the issue not coming fast enough in this old bldg!!

ACE - Expert

 • 

27.7K Messages

6 years ago

U200 refers to Uverse TV service.  What internet speed are you paying for?  If you are unsure, it will be indicated on your bill.

Tutor

 • 

10 Messages

6 years ago

U200 50bps

Tutor

 • 

10 Messages

6 years ago

50 bps

Tutor

 • 

10 Messages

6 years ago

Hello, well the technician just left and I  was advised that my service has been at 90% since connection in May. He spoke to his supervisor and told him an engineer needs to come and figure out a solution. I just hope AT&T readjusts my account for services I havent received😐🤔
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.