jfloyd2256's profile

New Member

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3 Messages

Sunday, January 15th, 2023 7:28 PM

Internet services

I’ve had internet through At&t for a little over a month and it’s been nothing but constant problems, I’ve had multiple technicians come out to fix connectivity problems I have with the internet. Then the problem is fixed for about a day and it just starts all over again. So far worst service I’ve had from any company.

ATTHelp

Community Support

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215.6K Messages

5 months ago

We're sorry to see that you're having trouble with your service, jfloyd2256.

 

So that we can help, send us more information about what's happening with your connection.

 

Aminah, AT&T Community Specialist

New Member

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3 Messages

5 months ago

@ATTHelp Ive had just about nothing but problems with the internet service, with it failing to connect or even sync with the service I’m paying for, I’ve had multiple technicians come out to my location to fix it, I believe I’ll be on technician 4 tomorrow (1/17/23), all being in less than a month span. A technician will have it working and leave then the next morning it’s the same problem. 

ATTHelp

Community Support

 • 

215.6K Messages

5 months ago

Hello jfloyd2256, we will be happy to look into your internet service.

 

Thank you for letting us know about your upcoming appointment for today. We will be happy to follow up after. In order for us to follow up, we'll need to speak privately. Check the Direct Message inbox in the top right corner of your screen. We'll be sending you a DM shortly and look forward to speaking with you!

 

Lani, AT&T Community Specialist

 

 

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