Domonicr's profile

Contributor

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1 Message

Wednesday, May 30th, 2018 11:01 PM

Internet problems

My internet won’t work. I keep resetting the router and then it will work for about 30 minutes and then it just crashes again. I have to keep resetting it every 30 minutes

Accepted Solution

Official Solution

ATTHelp

Community Support

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207.7K Messages

5 years ago

Hello @Domonicr,


Having to reset your router every 30 minutes can get old real fast.  We do have many great resources to help you troubleshoot this! 


First, please visit our Troubleshoot & Resolve Tool. Here, you choose your Internet > then choose the appropriate topic.  You can follow this troubleshooting flow to determine the best resolution for your issue! 


You can visit this link for tips on troubleshooting internet connections.  If it is an issue with your modem, please review this article.  You can contact ConnecTech support also. Here is some information for them and this forum post will be quick fixes for internet.  You can review our Wi-Fi hub for troubleshooting options as well as Gigapower tips.  And this last link will help resolving basic internet issues.


I hope this information helps.  Have a great day!


Adam, AT&T Community Specialist

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