DeerfieldHome's profile

Contributor

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3 Messages

Tuesday, February 5th, 2019 4:53 PM

Internet lookup is extremely slow today, often times out. North of Chicago. Gateway boot no help.

Google seems to be quick enough, but everything else is almost broken.  Any bookmark or link is likely to time out.  Streaming seems ok if we can ever get connected to the site in the first place.  The U-Verse phone seems to be ok.  The problem started sometime overnight.  Anybody else experiencing something like this today?

Accepted Solution

Official Solution

Community Support

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229.7K Messages

5 years ago

Hello @DeerfieldHome,

 

Thank you for reaching out on the forums, we're here to help! Have you tried any other troubleshooting steps other than rebooting the gateway? Here is a great Internet Troubleshooting Hub support article with troubleshooting steps that have proven quick and effective. We would suggest starting with Wi-Fi troubleshooting for connection issues when using Wi-Fi. If you have additional questions please feel free to reach back out!

 

James C., AT&T Community Specialist

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