Scholar
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141 Messages
internet connection dropping out
Hopefully, I won't ramble too much. For the last 4 or 5 days, while using my tablet periodically, I will get a msg that says "unfortunately, internet connection lost". It was mostly when I was on Yahoo, but today it has been exclusively on CNN. When I open CNN, I lose the connection within about 10 or 15 seconds.
Last night, I was on chat with Uverse for an hour and a half and all they came up with was to change in channel on the router. I tried all the channels, but nothing changed. I also did the trouble shooting on each channel and it said my wi-fi signal was weak.
My download speed is about 7.5 (I subscribe to 6 mbps) and upload 1.5.
I don't have the same problem with my PC.
For quite some time, my phone would buzz and then lose it's connection, but I never got the on screen message. It happened so infrequently, I did not think much of it.
Hopefully, someone will move to the right board.
ATTJulieCS
Former Employee
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1.1K Messages
10 years ago
@weimardog , are you still having trouble when on CNN? Send us a private message and we'll try to help. Click here and include your full name, account number, contact information, and the best time you can be reached.
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