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Thu, Apr 8, 2021 7:53 PM

IFWA40 Wireless Internet Excessive Useage?

Hello, I've been using the AT&T wireless internet for the last few months and usually don't have an issue with usage with the data and have been paying $100 for 100G and its lasted plenty long and easily between work, school, and gaming etc. The 100G lasts the month no problem. HOWEVER, last night just watching two episodes via Netflix apparently used 30g of data within only 2.5 hours! Wondering if anyone else has had any issues with their device like this, and if it requires a reset or further fixing as this seems excessive? I guess I am asking if this is somehow a device issues/software issue and if there is anyway to investigate this as it clearly seems unusual? 

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ATTHelp

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152K Messages

8 d ago

Good Afternoon @KJWood!

 

Being able to stream your favorite tv shows/movies, including playing your video games online is a blast. We'd be happy to provide you the answers!

 

Please keep in mind that when you're using your 100GB wireless internet to watch movies/shows in HD, connecting your smartphones to WIFI at the same time, downloading videos and online gaming can consume your internet data within the month.  

 

It's important to Manage your Wireless Data Usage by turning off or blocking multiple devices from using too much data from the wireless internet. 

 

Also we recommend utilizing the AT&T Stream Saver option to help maintain your wireless internet usage and continue to enjoy your favorite shows without high data consumption at no additional charge.

 

You can access the highlighted articles above for more information and details. 

 

We hope this helps, and let us know if you have any other questions!

 

Dwight, AT&T Community Specialist  

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