I need to order a new VIP 2250. The one I have is burning up and shutting off.

Can someone call me about my VIP 2250. It runs my three tv's and it is about to burn up. It shuts off and gets

really hot. I need someone to call me. I have had nothing but problems since I moved in. The set up was awful and now my phone will not take messages. I need updated equipment and new remote controls.

I am very upset with this and am about to change service If I do not hear from someone quickly.

(Edited as per community guidelines) or (Edited as per community guidelines) if you cant leave a message on my phone! If you can not tell I am not happy at all.