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AT&T related help: AT&T Internet support



CD2000's profile

New Member

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1 Message

Sun, Sep 18, 2022 10:04 PM

I have had no internet for phone service since September 3, 2022 -- 16 days.

I have had no internet for phone service since September 3, 2022 -- 16 days. I have tried to get a ticket created but they will not let me saying there is an outage. According to several technicians that I have spoken with, the outage was cleared on September 14 - five days ago. I have called and chatted, and spoken with the AT&T Arkansas of the President and still cannot get a technician out to fix my service. I tried to fiind the Executive Complaint number or an email and cannnot find anything. I am thinking about Instagram. Any help? Thanks.
ATTHelp

Community Support

 • 

203.6K Messages

2 months ago

This is not the experience we would like you to have with your internet and phone service, @CD2000.

 

In order to assist you further, we will like you to join us in a Direct Message.

 

You can do this by checking in the DM inbox which is located next to the bell icon.

 

We are looking forward to working with you to get this resolved.

 

Latoya, AT&T Community Specialist

 

 

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