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Sat, May 16, 2020 3:07 PM

I have a program that will not open on either computer or my phone through wifi. I can access everything(?) else on these devices.

I have a program that will not open on either computer or my phone through wifi. I can access everything(?) else on these devices, just not the one program I need. Any suggestions? Oddly, I can open that website on my phone only if I turn off wifi. Seems to me the router?

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5 Messages

2年前

What's the program? I've been experiencing issues w/ a specific route. If you know what the app/website is you can try running "tracert WEBSITE_NAME" from the command-line (on Windows) to see if you're connecting through the same server we are and hitting the same issue.

I suspect it's the same issue we're having over here -> https://forums.att.com/conversations/att-fiber-equipment/tecnical-issue-with-att-high-speed-fiber-internet-connecting-to-overseas-destination/5ec01eef917fbb592ad7bfc2

(edited)

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