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schulz46's profile

Tutor

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10 Messages

Friday, December 28th, 2018 6:03 AM

I called tech support and told them that my broadband 1 light is flashing red. My internet is OK

The tech told me to reset the modem for at least 10 seconds. The reset did nothing still flashing red.  My internet connection so far is fine. I was told not to worry unless my internet goes out.  I see in other posts that this is not a good sign meaning the modem may be failing. Wouldn't you say it should be replaced?

Tutor

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10 Messages

5 years ago

Up the street, there has been an AT&T tech working on the line for the last couple of days. This problem seemed to of started about the same time. When I was on the phone with your tech support technician he said would have to wait until I lost the internet before would send someone out.  Since it could fail at any time I would like it replaced now,

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