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DominikHoffmann's profile

New Member

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3 Messages

Tue, Jul 12, 2022 7:58 PM

How to set a static DHCP lease on the Pace 5268AC router?

My client has U-verse with a Pace 5268AC router. One of his hosts requires pinholes, so that it can be queried from the internet via a mobile app.

The host requires a fixed LAN IP address, which is in conflict with the requirement for the Pinhole configuration that it must be a DHCP host. The host cannot be in DHCP configuration, because the DNS forwarding service run by the 5268AC does not resolve the host’s dynamic DNS queries. I have to be able to hard-code the DNSs.

I have tried to set a fixed address for that host on the 5268AC (I forgot, what screen that was, and I am not at my client’s location), which I assume is a static lease. It is a pull-down that let’s me pick an address from a super-long consecutive addresses in the DHCP range. When hit “Save” it goes right back to the the original selection, which was something like “address from xxx.xxx.xxx.xxx pool,” presumably the generic DHCP configuration. This appears to be a bug.

Accepted Solution

Official Solution

ATTHelp

Community Support

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203.5K Messages

5 months ago

We're here to assist with your DCHP inquiry, @DominikHoffmann!

We recommend that you check out our helpful forum article that covers Static IPs and DHCP settings. After viewing the article, let us know if you have any other questions.

We look forward to hearing if this helps!

CalebP, AT&T Community Specialist 

New Member

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3 Messages

5 months ago

The problem is that I tried to give one of the hosts on the LAN side of the 5268AC a static DHCP lease, not a static WAN IP address. It looked like this

I wanted to change the address assignment to a static lease address like so:
However, this setting does not survive a save. What is wrong with the 5268AC?
ATTHelp

Community Support

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203.5K Messages

5 months ago

We understand that the settings are not saving for you DominikHoffmann.

 

We would suggest that you try reaching out to our hometech at (866) 642-4170 team. The home tech which is a paid service that can help with your personal setup needs.

 

Please let us know if that helps.

 

Charles, AT&T Community Specialist

New Member

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3 Messages

5 months ago

Pathetic!

Incidentally, an AT&T representative is coming out to install a newer piece of equipment tomorrow. At no charge to us.

It seems like the 5268AC one of the buggiest pieces of excrement there is. I imagine it has been rolled out to hundreds of thousands of customers, if not millions, at that.

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