How to Return U-verse Equipment?
Important time sensitive return policy
Failure to return your equipment within 21 days from the date the order for new equipment was placed will result in an equipment charge of $150 per unit to be billed to your account or credit card.
We encourage you to initiate your return within 10 days to avoid being billed for non-returned equipment while equipment is in transit.
AT&T Customer Care
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp