Award for Community Excellence 2020 Achiever* *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Many thanks. The app helped me the most. Able to test equipment and get appointment for service. Tech came today. My connection had been knocked off wires at AT&T street unit.
There is an outage in San Francisco, I believe or at least in my area, which would be Mission Bay and it's been going on for about 3 days now. It says there is no outage but there is an outage. HELP! I just wanna watch Hulu, okay!??!
Award for Community Excellence 2020 Achiever* *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
I tried all of that, & they told me that there is an outage & that technicians were working on it 24/7. Customer Rep also said that service should be up within 2-4 hours since 9pm last night. FYI broadband light is still flashing Red light & I already tried rebooting / reseting 6 times. So I'm pretty sure something's wrong with the wires outside the house. Should I still set an appointment for a technician?
Talked to customer rep again. Turns out there was an outage & that it's cleared now. He said, "the lines were not refreshed after the outage, that's why we need to schedule a tech to fix this." I also recommend you to ask for a credit for the amount of time the outage lasted for, so you don't pay for something you didn't get.
Outage in Noblesville, IN even tho the site says no outages in my area. Thunderstorms went thru the area a couple of hours ago and tv/Internet has been down since. Never lost power but my uverse went down. Already tried the troubleshooting techniques but we’re still down.
My Mom's Internet and Land Line have been down since noon. You cannot even call to report it. No one in office. The chat line is 1 hour wait time. So much for bundling.
our internet has been out for 24 hours.... how are we supposed to get work done during the pandamic? When will internet be running again for area code 77084?
Responses
Accepted Solution
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JefferMC
ACE - Expert
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18.4K Messages
5 years ago
You can:
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Ladycal
Contributor
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2 Messages
4 years ago
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phoneisntworkin
Contributor
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2 Messages
3 years ago
My phone is out Can you fix it please? 405 872
woods drive noble ,ok
phone out for a week .do not have a phone to call for help
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phoneisntworkin
Contributor
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2 Messages
3 years ago
My phone is out
does anyone fix phone lines any more?
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thatchicknata
Contributor
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1 Message
3 years ago
There is an outage in San Francisco, I believe or at least in my area, which would be Mission Bay and it's been going on for about 3 days now. It says there is no outage but there is an outage. HELP! I just wanna watch Hulu, okay!??!
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JefferMC
ACE - Expert
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18.4K Messages
3 years ago
@thatchicknata ,
You can:
(Hmm... this list seems sort of familiar)
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Outage321
Contributor
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3 Messages
3 years ago
I tried all of that, & they told me that there is an outage & that technicians were working on it 24/7. Customer Rep also said that service should be up within 2-4 hours since 9pm last night. FYI broadband light is still flashing Red light & I already tried rebooting / reseting 6 times. So I'm pretty sure something's wrong with the wires outside the house. Should I still set an appointment for a technician?
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Outage321
Contributor
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3 Messages
3 years ago
Same here, they told me it should have been fixed by this morning but it's still not down. Is yours fixed yet?
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Outage321
Contributor
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3 Messages
3 years ago
Talked to customer rep again. Turns out there was an outage & that it's cleared now. He said, "the lines were not refreshed after the outage, that's why we need to schedule a tech to fix this." I also recommend you to ask for a credit for the amount of time the outage lasted for, so you don't pay for something you didn't get.
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Jennyr
Contributor
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2 Messages
3 years ago
Outage in Noblesville, IN even tho the site says no outages in my area. Thunderstorms went thru the area a couple of hours ago and tv/Internet has been down since. Never lost power but my uverse went down. Already tried the troubleshooting techniques but we’re still down.
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Tom-D..
Contributor
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1 Message
2 years ago
no service in Oak Harbor Wa 98277. we have been customers of AT&T since forever, on cell since 2012.
we have always had a 4 bar service because we can see the cell tower from here.
We now have no bars, have called repeatedly for over a week, AT&T will do nothing buy make excuses about their services.
Its time we went to another service
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cellissue
Contributor
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1 Message
a year ago
Cell: no signals, unable to call or receive calls/text. Poteet, TX 78065 cell down since yesterday.
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cda1mil
New Member
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4 Messages
a year ago
Cellular service has been out for almost 24 hours.
Calling into tech support has been worse than having a (Edited per community guidelines) canal.
Sheep Creek Rd
Cameron, MT 59720
(edited)
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Gyselle
New Member
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2 Messages
10 months ago
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Tkv
New Member
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2 Messages
10 months ago
our internet has been out for 24 hours.... how are we supposed to get work done during the pandamic? When will internet be running again for area code 77084?
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