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Related help: Read this before you return your equipment
Sun, Aug 14, 2022 10:29 AM
2 m مضت
ACE - Professor
What required a tech to come to your house? Upgrade to fiber, no internet service, etc. What model gateway? The tech should not have taken the gateway. Gateways are supposed to be returned via ups or FedEx at att expense.
Often these letters are sent automatically when service is changed, even if no equipment return is needed. Call 800-288-2020 and speak to a phone rep.
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