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1 Message

Thu, Dec 27, 2018 6:43 PM

how do I track a modem that I was suppose to receive monday, Dec. 24, 2018?

I was suppose to receive a modem on monday, Dec. 24, 2018 but it has not come, how do I find out where it is?



Accepted Solution

Official Solution

Brand User



108.3K Messages

2 years ago

Hello @Troyil

We understand you're having an issue with equipment not arriving when it suppose to.

Here's a link that explains how to track your order.

Let us know if it helps you.

Charles, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.