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Contributor

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1 Message

Wed, Mar 20, 2013 5:29 AM

How do I setup Outlook 2013

I just downloaded Office 2013 and want to configure Outlook for my email.  for some reason it keeps getting hungup on the outbound server.  Can anyone provide the full details (once and for all)?

Responses

Accepted Solution

Official Solution

Community Support

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6.7K Messages

6 years ago

 Setup Microsoft Outlook 2013 with U-verse account

  

1.  Go to File, select Add Account. 

2.  From the Add New Account window, select radio button for

 Manually configure server settings or additional server types and select Next.

·        If the Startup Wizard begins, Select Next 

·        When asked, Would you like to configure an E-mail Account? Select Yes, and then selectNext. 

3.  Select the POP or IMAP radio button, then select Next. 

4.  Complete the User Information section.

·        Enter your Name and your AT&T email address

Example; xyz@att.net 

5.  Go to Server Information section and select POP3 for account type 

6.  Enter the following server details:

 

Incoming mail - inbound.att.net 

Outgoing mail (SMTP) - outbound.att.net

 

7.  Go to Logon Information section and enter the following details:

·        User Name (use full email address)

·        Password

·        Select the Remember password checkbox. 

outlookpro.png 

8.  Select More Settings. 

9.  Go to Outgoing Server tab and check the following boxes 

·        My outgoing server (SMTP) requires authentication

·        Use same settings as my incoming mail server

Go to Advanced tab and enter port with SSL selection 

·        Enter 995 for Incoming server (POP 3) 

·        Check This server requires a secure connection (SSL)

·        Enter 465 for Outgoing server (SMTP) 

·        Select SSL for Use the following type of encrypted connection

 

10.              Select OKNext, and then Finish.

11.               Test your setup, you can send and receive email

 

 

SadathCS

ATTU-verseCare

AT&T Customer Care

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Accepted Solution

JefferMC

ACE - Expert

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17.2K Messages

4 years ago

@Anonymous27015, the settings in that previous post appear to be stale.  It is over a year old.

 

I'd recommend you look here:

 

https://www.att.com/esupport/article.html#!/email-support/KM1010505

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Official Solution

Anonymous

New Member

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25.7K Messages

7 years ago

Please reference this document for Outlook 2013 set up instructions: https://getsocial.att.com/docs/DOC-1295

MorganCS

Former Employee

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549 Messages

7 years ago

Hi kpunty@sbcglobal.net

Just checking up on your post. Did the document that beebeesa attached help answer your question? Do you need any additional assistance with the Outlook issue?

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.

Contributor

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1 Message

5 years ago

Could you please advice settings for a third party email client (company domain) on MS outlook 2013 , not Att mail account ! the internet provider was not Att, actually outside the countrt.

 

The settings I was using :

Incoming server (POP3) to :  mail ."co name".com    where the " co name" is the domain , port 110

Outgoing server (SMTP) to : mail ."co name".com    where the " co name" is the domain  also, port 25

 

I got advice to use :

 

Incoing server : mail ."co name".com    where the " co name" is the domain , port 110

Outgoing server : smtp.att.yahoo.com , port 465 , ssl

And shoud tick the : my server require authentication , and use my login ID and pas word to Att in order to go throught the ATT email server

 

It works fine sending email to some domains , but other consider my e-mai las spam , and return undelivered report.

 

Any of you guys can help advice the correct settings as ATT is the ISP

 

Thanks

Mike


@kpunty wrote:

I just downloaded Office 2013 and want to configure Outlook for my email.  for some reason it keeps getting hungup on the outbound server.  Can anyone provide the full details (once and for all)?


 

Contributor

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2 Messages

5 years ago

Great instructions, thank you!!! I've been procrastinating this set up for years!  I don't come across a place where Outlook in needed to respond to a website that often and many times I can capture the e-mail address to enter it at yahoo.att.  This still took awhile but it was user error - didn't have the correct user name, password, etc.  Once the instructions were followed to a "T" it was quick and smooth!  

 

Contributor

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2 Messages

5 years ago

I can't for the life of me find where/how to mark this post as a solution but I'd like to as it was very helpful!


@BeeBeeSA wrote:

Please reference this document for Outlook 2013 set up instructions: https://getsocial.att.com/docs/DOC-1295


 

Contributor

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1 Message

4 years ago

To set up ATT acct on Outlook 2013 do the following:

Your name:  Put name you want to appear on your email. If you don't want your name here, put initials or a fake name for spammers.

 email address: ***@att.net  or whatever email you have with ATT

 

Account type: IMAP  (automatically pre-entered by Outlook as it checks your ATT settings)

Incoming mail server:  imap.mail.att.net  (this is no longer POP3, but IMAP)

Outgoing mail server (SMTP):  smtp.mail.att.net

 

User name:  ***@att.net  (same as the email you use to login to your ATT acct)

password:   use your ATT password for login

 

Remember Password:  check this box

Do not logon using Secure Password Authentication:  DO NOT check this box

 

click on MORE SETTINGS box

Under GENERAL tab:

- Mail account name should be your ATT email: Johnboy@att.net

 

Under OUTGOING SERVER tab:

- My outgoing server (SMTP) requires authentication:  check this box

- Use same settings as my incoming mail server: check this button

 

Under ADVANCED tab:

- Incoming server (IMAP):  Enter '993'

-Outgoing server (SMTP): Enter '445'

for both of these select 'SSL' from drop down boxes

the rest of the items are usually filled in by Outlook but you can modify these preferences later.

 

Click OK to get back to main panel.

Click NEXT to test out your connection.

Msg will tell you first if INCOMING mail connection works, then will test out the OUTGOING mail with a test email in Outlook.  Message box should say 'test completed', and you should have an email in your Outlook Inbox.

 

[Edited to comply with Guidelines]

Contributor

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1 Message

4 years ago

After downloading Outlook 2013, I following these instructions to reconnect my email account. I was able to successfully complete the log onto the incoming mail server (IMAP) test. However the test continues to fail when attempting to send a test message.

 

What are the steps to correct this error? Will this disconnect the ability to view my email on both my Apple product and Outlook?

 

Any guidance is appreciated, this is getting frustrating.

Contributor

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1 Message

3 years ago

My sbcglobal account was working great in my outlook until I changed my password because yahoo was compromised and now I get error codes.  pop.att.yahoo.com no longer works.  I get the test mail if I sign in at yahoo but not in outlook

Tutor

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5 Messages

2 years ago

That solution assumes we know what to select wherever you write select. 

Tutor

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5 Messages

2 years ago

This link no longer works.

JefferMC

ACE - Expert

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17.2K Messages

2 years ago


@mountpaul wrote:

This link no longer works.


Which link no longer works?  The one from several years ago that I said was outdated two years ago?  Or the one from two years ago that I just confirmed does work: https://www.att.com/esupport/article.html#!/email-support/KM1010491

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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5 Messages

2 years ago

>>Which link

 

The original article  

 

"Please reference this document for Outlook 2013 set up instructions: https://getsocial.att.com/docs/DOC-1295"

 

The link you sent gets me to a very general page with many topics, none of which are setup Outlook 2013.

 

So here is what Outlook 13 asks TODAY

 

Email Account or Manual Setup or additional server types?

Using email account option it asks Name, email, password twice

It then takes me to a screen that pre-fills imap.mail.att.,net  as Server

 

Trying to continue from here gets me a message that a test e-mail message coud not be sent.

 

Let's try manual setup 

 

Choices of Microsoft Exchange Server or compatible service

Outlook.com or Exchange ActiveSync compatible service

POP or IMAP

 

suppose I choose POP or IMAP

 

The fields I need help with are:

 

Account Type: POP3 or IMAP?

incoming mail server

Outgoing mail server (SMTP)

Require logon using SPA

 

Knowing these answers would really help.

 

I thank you kindly if you or anyone can help,.

 

Regards,

_xyzzy_

ACE - Expert

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15K Messages

2 years ago

@mountpaul:

The link @JefferMC sent you is the correct current link.  It should be obvious to anyone using the internet through a web browser how to navigate it!  You really can't figure it out? Man Surprised  I guess you need step by step instructions to get to the Outlook 2013 step by step instructions!

 

  • Go to that page Jeff referenced in your browser.
  • Near the top of the resulting page click Outlook 2013 in the "software" popup menu.
  • Read the instructions including the infor about the secure mail key and particularly the Set up Outlook 2013 for AT&T email.

 

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.