Skip to main content
AT&T Community Forums
erick_m

Mentor

 • 

21 Messages

Tue, Jan 15, 2013 8:35 PM

How do I reset my WIFI password?

How do I reset my WIFI password on my u-verse modem?

Responses

Accepted Solution

Official Solution

DavidCS

Community Support

 • 

1.7K Messages

8 years ago

How To Change Your Wi-Fi Password or Network Name

Changing your Wi-Fi Password or Network Name for the Pace/ 2Wire RG(modem) is as simple as downloading an app..... because there is an app for that!

Download our Smart Home Manager App Today!

You can also access Smart Home Manager by signing in via a browser. Check out the video to learn more about Smart Home Manager or visit our online support link

 

Manual Instructions Below

*To change your Wi-Fi Password on NVG please go here

To change your Wi-Fi Password on 2Wire/Pace follow these steps:

image.jpg

 

  1. Start by going to http://192.168.1.254
    Note: you may be required to enter your Device Access Code in order to continue. The default Device Access Code can be found on the side of your gateway (this is not the same as your Wi-Fi password).
  2. Go to Settings > LAN > Wi-Fi
  3. Scroll down to User Network
    • Changes can be made to your Wi-Fi name under Network Name (SSID)
    • Changes can be made to your password under Wi-Fi Password
  4. Save all changes made to your device

 Get more details on How to Change your Password on another specific modem/gateway.

 

 -ATTU-verseCare

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Official Solution

ATTJulieCS

Former Employee

 • 

1.1K Messages

6 years ago

You can visit Change your AT&T gateway password for complete information and step by step instructions on changing your password via http://192.168.1.254.

 

 

 

Alexmota

Contributor

 • 

1 Message

6 years ago

hello, for some reason my dad took off the paper on the router with the password, access code, and all that. he then lost it and in order to change the password it ask for the access code, which we dont have. soooo how will i be able to change the password for the wifi?

whaven24

Contributor

 • 

1 Message

5 years ago

In attempting to change my wifi password, I get to the screen Home Networ--Wireless but the WEP field and KEY field are grayed about, not allowing me to make a change. In fact it looks the same as your illustration., where the items are grayed. What should I do to allow me to enter into those fields? I'm attempting this with device NVG589. Thanks

gitmox

Contributor

 • 

1 Message

2 years ago

If you do that, won't the IP Set Top Boxes be unable to access WiFi?  If so, how do you change the password there?

 

Contributor

 • 

3 Messages

2 years ago

This Is Not solved, this solution does not work

_xyzzy_

Expert

 • 

15K Messages

2 years ago

@Xnerd1963 - I guess the solution as described just doesn't work for you.  Maybe these instructions will.

(edited)

SuperSago

Teacher

 • 

20 Messages

2 years ago

You can do this workaround instead,

 

If you've already lost the sticker, there is no way for you to make any changes inside the modem interface without the device access code. You can either factory reset the modem (press Reset button at the back of the modem until all lights go off except for the Power. Roughly about 15-20secs.) then call tech support to ask for the default SSID (Wireless name) and Wireless Security key (Password) or you can just simply ask them to change it for you based on your own preference. Depending of the model of the modem, they have a way of personalizing your Wireless information remotely. 

 

But of course, you would need to provide your 4-digit account passcode to the tech support operator in order for them to do any changes.

 

If you're a residential user, you can call them at 800-288-2020. If you're a Business, you can dial 877-503-2622 option 4. 

 

About retreiving your Device Access Code, I am not possitive if they have access for that information.

 

I hope this helps. Cheers!

Contributor

 • 

1 Message

2 years ago

Password area is grey under home and blank under guest SSID but would not let me type in new password

_xyzzy_

Expert

 • 

15K Messages

2 years ago

@Baldev - Try turning the radio on (enabled) first! Man Surprised  As for guest I am not sure it would have anything in it if you never set it before. And it too needs to be enabled to set or change it.

Contributor

 • 

1 Message

2 years ago

The format is a bit different from what I am seeing on my screen

Contributor

 • 

1 Message

2 years ago

My dad made the mistake of canceling his AT&T account. He was getting free WiFi at his new living arrangement.

He does not recall any passwords related to the AT&T account. Is there any hope of him being able to recover any of his files?

Is there any way to get help? AT&T will not help him as there has been a 3 month delay in the request, and because he now has a new address. Any hope?

Contributor

 • 

1 Message

a year ago

Change my Wi-Fi password

davemize

ACE - Professor

 • 

2.9K Messages

a year ago

Take a look at post #2 in this six year old thread you just posted to- lot's of good info.

"Don't make me summon the flying monkeys...."

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

 • 

3 Messages

a year ago

Why can't I use a password of my choice?

The instructions are confusing... 2 of this and 2 of that...

What is a good sample password?

IloveMyComputer2myself

Get started...

Ask a new question