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1 Message

Sat, Jan 12, 2019 2:02 PM

How do I connect a wireless printer to fixed internet?

How do I connect an HP Envy wireless printer to AT&T Fixed wireless internet?

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ATTHelp

Community Support

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124.8K Messages

a year ago

Hello @Jessesmom,

We're here to help! There are 2 ways to connect a printer to the internet: WPS and Wi-Fi Password.

Connecting via WPS

  1. Locate your printer manual. You will want to learn how to access the printer WiFi settings. Some printers are able to connect via WPS. If your printer has the capability to connect this way:
  2. Log into your gateway at https://soc.att.com/2TfEQPk4.
  3. Go to Wireless Settings
  4. Enable WPS and Save
  5. After WPS is enabled, press the WPS button located on the front of your gateway.

    Image

  6. Now press the WPS button on the printer, which should automatically connect in under a minute.

Connecting via Wi-Fi Password

  • If your printer connects via a Wireless password, you will want to find your printer manual to find out how to enter it. Most printers come with a setup disc to guide you through the process. You can Find your Network Name and Wireless information after selecting the gateway model you are using.

Please let us know if this was helpful!

Alexander, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Brand User
ATTHelp

Community Support

 • 

124.8K Messages

a year ago

Hello @Jessesmom

We understand you're having an issue getting your wireless printer connected.

Check out this forums page here that can provide some helpful tips.

How are you trying to connect?

Charles, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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1 Message

7 months ago

I connected my Canon 6020 but it is not working correctly.  Most of the time it says offline.  

I have checked that it was turned on, reconnected, entered the password, and allowed to join automatically.  

None of these fixes have worked.  Is is my wireless? 

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