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New Member


25.7K Messages

Mon, Jun 25, 2018 9:03 PM

Has the ARRIS NVG589 firmware been updated to fix the KRACK & SharknAT&To security vulnerabilities?


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Official Solution


ACE - Expert


15K Messages

2 years ago

Absolutely not!  You must use the firmware provided by att which pushes its own updates in a schedule att deems is necessary.  They make additional changes for which includes such things as registration validation.



If you read further down that page you linked to you will see the following:


AT&T Subscribers

If you are an AT&T High Speed Internet subscriber, please be advised that you already have the latest firmware installed on your AT&T device.  Attempting to use the firmware listed on this page to update your AT&T modem may cause irreversible damage to the device and may void warranty on your product.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.



47 Messages

2 years ago

Is there a way to force a firmware install? I read that it might help fix what I suspect is a malware issue.


 I called technical support and they claim a router can’t become infected, and then they actually expect either $15/month with a 12 month commitment, or a one time $49 fee! I'm going to be moving out of town by the end of the year, and I'm pretty sure which service I WON’T be choosing! As if their thieving executives need it…



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