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Contributor

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1 Message

Tue, Nov 27, 2018 3:49 PM

Green Cord for Router.

Hello, I am the house manager for an apartment in Austin, Texas. One of the residents noticed that their router did not have a green cord that plugs into your router. Does AT&T need to come and install one or is this available for purchase online? 

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Brand User
ATTHelp

Community Support

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127.3K Messages

2 years ago

Hello @milesb43!

Thank you for reaching out to us here! Is your connection wireless or wired? If its wired, you can get an Ethernet Cable online or at the store. Hope this helps!

Let us know if you need anything else!

Yetty, AT&T Community Specialist

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New Member

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2 Messages

Its not the ethernet cable that one is way bigger than the green one,  different connector 

_xyzzy_

ACE - Expert

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15K Messages

2 years ago

ATTCares - the OP asked about the "green cord".  You should know that for non-fiber installations that cord that connects the wall/street connection to the gateway.  It doesn't matter whether the OP uses wireless of wired on the other side of the gateway.

 

OP, the green cord is a twisted pair (or 2 twisted pairs for pair bond) cable with RJ11 plugs on both ends (standard telephone plugs).  It plugs into the green broadband port on the gateway.   Depending on the speed and cable length you might be able to get away with using a standard 4-pin telephone extension cable (just in case it's pair bond, otherwise 2-pin is sufficient) which you can buy almost anywhere.  Probably anything under 25 feet will work for connections speeds under 25M.

 

FWIW are specific shielded twisted-pair cables for this (I think the green cable is shielded).  Here's an example.

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