Tutor
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2 Messages
Gateway won't turn on
So I was watching tv and then my gateway shut off its been off for a day now and I've tried rebooting,unplugging,and changing electrical outlets it won't turn on. Please help I need to work on my computer and I dont have wifi or tv please help ?
christianpaul_x
Former Employee
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4 Messages
7 years ago
I would recommend that you them a call instead if you already tried those steps. If the modem has no lights after changing outlets or making sure the current outlet is working, then it is a modem problem and may need a replacement. If there are few lights on the modem, it depends on what lights. It could just be wrong cable inputs or a wiring problem.
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Nikolas_Vaz
Tutor
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2 Messages
7 years ago
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bubbagscotch
Scholar
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178 Messages
7 years ago
Its probably the power adapter, do you have an extra 12volt power adapter laying around from another electronic device you can try on it to see if it powers up?
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bubbagscotch
Scholar
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178 Messages
7 years ago
forgot to ask, what model of gateway are you using/?
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