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1 Message

Fri, Mar 3, 2017 4:03 AM

gateway authentication failure

getting gateway authentication failure message when try to sign on. all lights green but service light. it doesnt come on


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Community Support


124.1K Messages

3 years ago

Hello @phillipsfamily,


We’re sorry for your inconvenience.  This thread post offers a solution that should help.  You can also check this U-verse Internet Troubleshooting article which gives many troubleshooting steps you can take.


If these options do not help, please let us know.






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1 Message

a year ago

My iPhone 8 plus is saying Gateway Authentication Failure please contact service provider my email is

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