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gbsnap's profile

Coach

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1 Message

Thursday, December 31st, 2015 9:57 PM

GATEWAY 5268AC-ATT disabled USB PORT is Standard

GATEWAY 5268AC comes with a DEAD USB PORT. Very disappointed that ATT disables the USB port. I was trying to get away from the 3rd party router and use the ATT equipment and continue to make my printer and external harddrive WIFI accessible. However, ATT for some stupid reason has their USB port disabled. Lame, Lame, Lame! This is intentional and not the way Pace built the product. 

 

If there is a way around this I would love to know. Guess the Airport will have to go back into action. 

 

Contributor

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1 Message

7 years ago

I just joined ATT as well and was quite excited to see the USB port as I didn't want to have to have yet another electronic device taking power (and space) by my desk.

 

This is ridiculous that this is disabled. As Rich86 said, a simple firmware update would fix this as the specs for this router clearly state that it has USB capability.

Tutor

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6 Messages

6 years ago

I have similar issues.......1 printer that has an Ethernet connection cable which I trust can be plugged into an available Ethernet port on the ATT modem/rounter????  Also a 2nd printer with only USB connection option.

If I bring my CISCO wireless router out of mothballs.......and connect to the ATT modem/router......as I did before ATT was installed, will that work or is there another requirment?

BJSBlue

ACE - Expert

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35.9K Messages

6 years ago

Just because something has a USB port, doesn't mean that USB port can provide the functionality you require.  The AT&T Gateways do not provide printer server functionality.

 

You can normally connect a router behind the AT&T Gateway.  Depending on your needs you will set it and/or the Gateway differently.

 

Tutor

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6 Messages

6 years ago

Thank you for your info and responding.  So, to be sure I understand.....  I can connect a Cisco wireless router to one of the available Ethernet ports on the AT&T modem/router and connect my printers to the available ports on the Cisco equipment???  That will allow me to print from all of my laptops, wirelessly??

I wish the AT&T installer, at the time the system and equipment were installed, would have told me the USB ports were dead and offered recommendations or asked What equipment I would be using and how I wanted to use it but he simply said his responsibility was to make sure ONE of our wireless devices.....laptop, tablet, desktop, was connected and working.  He told us to connect everything else the same was as he had connected the one laptop.

I have learned my lesson.....ASK questions.

Biggest frustration is they sent a tech out a couple of weeks ago, he told me the same thing and billed me $99

ACE - Expert

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35.9K Messages

6 years ago

If your Cisco Router has USB ports and if your Cisco Router provides printer server functionality, then it should be possible to configure your home network such that the Cisco Router can provide printer server functionality such that your home PCs can print through it.

Most printers these days have Ethernet ports or Wi-Fi built in.

 

Contributor

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1 Message

6 years ago

your so full of crap

comcast is horrible compared to at&t...   
i just moved to an area where we have att fiber, which cost way less than comcast cable.

just one problem I am having....

I am not getting the 1 GBPS as oromised.

The wifi connection using this router is faster than hardwire

 

i am getting 500 mbps up and down using wifi, but using hardwire I am only getting 25 mbps

using cat5

 

should i look into getting some cat6 or higher cables?

should i upgrade my network card?

i was hoping i could use the usb and get faster speeds that way

but they turned off the usb...  bummer

ACE - Expert

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35.9K Messages

6 years ago

Please describe your "hardwire" Ethernet connection.  Include the type of Ethernet card (mfr/model/chipset if you can get it), and what kind of cables of what length.  Are you getting the 500 Mbps Wi-Fi on the same computer that you're getting the 25 Mbps hardwired speed on?  Are you doing the same test?

 

New Member

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1 Message

4 years ago

I got att about a month ago and I couldn't use my mesh router setup with it, until I had a tech come out because I kept having connection issues and he disabled some stuff on the firewall now it works perfectly. I just wish I could get better upload speeds as I upload videos to YouTube and it take 7-12 hours to upload one 10 minute video. Its ridiculous considering going back to Suddenlink just for their upload speeds.

New Member

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1 Message

4 years ago

Hi, I just received the 5268AC Gateway from AT&T as a replacement for my previous u-verse Gateway which was probably at least 10 years old. Can I connect a computer to the Internet via the USB port? I am looking for a faster connection than the WiFi. Reading this thread it seems like maybe not, but all of the previous posts are at least 3 years old, so I'm hoping something may have changed. But maybe not, since I can't get it to work...

Community Support

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232.9K Messages

4 years ago

Let's help get you connected @dholtzman.

 

The best option to connect your computer to your router would be through connecting an Ethernet cord from your router and your computer. This gives your computer the most reliable connection available. If this is not an option, then you would connect through wireless as the second option. The USB connection would not pass the internet from your router to your computer.

 

We hope this clears things up @dholtzman.

 

Bryan, AT&T Community Specialist

 

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