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GaminGranny

Teacher

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20 Messages

Sun, Apr 7, 2019 4:42 PM

Fixed wireless

Ok how do you communicate with whoever it is that deals with the gateway at the tower.can they open the ports for you at the tower location. It would also help if they could enable upnp there but i think it would give you a double nat since you basically can't do a thing with the gateway in your home. And I mean you can't do anything with it.

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Accepted Solution

Official Solution

Brand User
ATTHelp

Community Support

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124.7K Messages

a year ago

Hello, @GaminGranny.

Since Fixed Wireless Internet runs off of our cellular network, there is no option to do any Port Forwarding or Firewall adjustments. We're hoping to implement a feature like that in the future, but as of now there isn't a way to do any this, since it would cause potential security risks on our cellular network.

We appreciate your patience, and if you have any other questions about our services, feel free to let us know!

John, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Teacher

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20 Messages

a year ago

Ok so how long are we talking about its been in my area about a year and a half. I have been through your forum checking out other gamers and it seems to have been around a little longer than that in other areas. You mean to tell me you didn't anticipate the problem for gamers and apparently other wireless devices such as home security, people who work from home you know things like that.

Tutor

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6 Messages

9 months ago

Att is a fraud...they are being sued for fraudulent accounts...they lie and say they are working on a solution which everyone knows is a lie...they say this just to pacify people...eveyone needs to file a informal complaint with the fcc...they are a big rip off company..i live 3 miles from tower and get cell service at home...there is issues at the tower but wont fix...i will be calling fcc AGAIN!!!..... plus support dont know anything i had to tell them how to fix an issue i had...ATT lost over 426,000 customers last year and are about to lose more plus some other features as well as sunday ticket...they are going down slowly

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