Fixed Wireless Internet: Packet Losses and More Packet Losses
We live in rural Mississippi. Internet access? You might as well hope for a spaceport -- until AT&T offered the fixed wireless rural internet service.
For several months, it was just as advertised. We were getting between 16 and 20 Mps of download and 4 or 5 Mps of upload with a latency of around 40 ms. Not blinding speed by fiber standards, but it worked, and we were happy.
That all changed mid-December. Numerous calls to AT&T achieved nothing. A tech came out and replaced the rooftop antenna. Even though his speedtest showed a decent connection, the service was so slow and unreliable we reverted to using our cell phone hot-spots just to check emails or social media.
I've installed PingPlotter, and I'm seeing a steady 40% packet loss, with spikes every few minutes of 100%. Latency ranges from 75 ms to numbers in the thousands. All day, and all night.
None of this is new to the people on these boards. I checked with my neighbors, and most of them are saying the same thing.
I realize now that there is no magic button to push, no setting to change. The problem lies beyond anything any of us can do. I'm mainly posting to join my voice to the others here, in the hope AT&T will show us some consideration.
In the meantime, I'm burning through cell phone data and muttering a variety of colorful words. If I hear or see anything relevant on the net, I'll post it here.