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New Member


2 Messages

Sat, Jul 4, 2020 9:15 PM

Firmware Update - no "Check" or "Upload" showing

ATT wifi manager > Administration > Firmware Update only shows:


"Firmware Version ... Current software is up to date"


"Check For Updates" or "Choose File" or "Upload" buttons are NOT showing, no other options. Thus, it isn't possible to upload new firmware I downloaded or check for it using the wifi manager.


How do I get these options to show so I can update the firmware?


How do I Upload new firmware without an interactive button?



ACE - Professor


3.2K Messages

5 months ago

AT&T pushes needed updates to your gateway when available. Doing your own manual updates isn't needed.

"Don't make me summon the flying monkeys...."

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member


2 Messages

As I recall, those options were there previously. Also, I did a factory reset and had the option to "Check for updates" which resulted in the same situation: same old firmware and no options for updating.

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