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New Member

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3 Messages

Thu, Jul 2, 2020 10:19 PM

Ethernet port disable

How do i disable my ethernet port on my Pace Plc, model 5268AC  I can manage all the settings on my wifi, but i can't turn off the ethernet port so now kids can continually be on the internet.  I'd like to be able to control turning the port on and off when needed.  

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Brand User
ATTHelp

Community Support

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128K Messages

a month ago

We're here to help @pschultzy, with internet control.

What you can do is use the parental control located in the Smart Home Manager app. Please let us know if that works for you.

Charles, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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3 Messages

The app does not allow me to block the ethernet port.  So, once someone connects to the ethernet port, I can block that device via the app, but then they just have to change either their IP address or their MAC address (not sure if either or both need to be changed) and they are able to continue on with access to the internet.  Thoughts?

Brand User
ATTHelp

Community Support

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128K Messages

Hi, @pschultzy.

 

We do not recommend that you block the Ethernet port. We do suggest that you access your gateway settings, and then set up MAC address filtering. The devices that you have enabled with MAC address filtering will be the only ones that can connect to your network.

 

Let us know if this helps.

 

Marc, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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3 Messages

14 days ago

I can't see where i need to set up MAC Address filtering.  My router model is PACE 5268AC.  Can you please help me figure out how to with this model? 

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