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J

New Member

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3 Messages

Mon, Oct 26, 2020 12:41 AM

DSL modem and router replacement

I want to change my old router moto nvg510 to a arris bgw210. Can I but one from att and have them ship to me, can I install myself? 

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my thoughts

Employee

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16.5K Messages

a month ago

ATT stopped selling gateways in January 2015. All gateways now have a monthly equipment fee... if grandfathered would be $7 a month... if enter a new promotion would be $10 a month.

Yes, you can call and request a newer unit to be shipped. May also want to inquire if a faster speed is available... the 510 stopped at internet 18 or less speed tier. 

EDIT... the Motorola 510 is an ADSL2+  gateway 

(edited)

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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3 Messages

a month ago

Contacted att via chat and they shipped a pace 5268 arrived the next day and I installed it easily. There was no charge and I had to return the old unit via ups which was free. I was pleasantly

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