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S

New Member

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2 Messages

Thursday, June 18th, 2020 11:13 AM

DMZ mode resetting on my UVERSE Modem

A recent issue has cropped up on my Modem setup. I've had DMZ mode set up to a specific host on my network for years. After a few hours/days, my host suddenly reverts to the local lan ip address (192.168.1.xxx). When I check the modem, I see that DMZ is no longer configured. I then have to reselect my host and enable DMZ and then reboot my server. This lasts for hours or perhaps days and then the issue re-occurs. Any ideas?

Accepted Solution

Official Solution

JefferMC

ACE - Expert

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31K Messages

3 years ago

Request a new Gateway.

New Member

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2 Messages

@JefferMC  Hi Jeff, thanks for the reply. That would be my guess but I've seen some issues with what looked like updates to my Gateway's firmware that eventually were resolved. In any case, I did call in and pressed the issue for a new gateway. Hopefully this will fix it. I travel a lot and have websites and email hosted on my server. When it loses the DMZ config, the only remedy to recover is to be physically on-site to fix it. :-(  Best - Stan

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