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skw5647's profile

New Member

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3 Messages

Sunday, February 13th, 2022 6:08 PM

Device Attack Blocked

I received 21 messages from Smart Home Manager stating 'Device Attacked Blocked' in the past 2 days and I would like to know how to know what is causing them?  Because today, one of my applications Quicken no longer loads.  

Attached are 2 images with the error messages.  Any advice on how to solve either issue would be appreciated.  Susan

ACE - Guru

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9.9K Messages

2 years ago

Denial of Service (DDoS) attacks aren't really attacks for most users.  It's perfectly normal for your internet connection to be probed by Bad Guys with automated tools looking for something out there to exploit.  Every device connected to the Internet gets these every day.  It's only a real attack when you get hundreds or thousands of these probes in a short period of time.

The AT&T Internet Security feature you enabled from Smart Home Manager is also a bit paranoid and prone to falsely labeling something as an attack.  I've found instances where Wyze cameras started triggering this alert just in their normal day-to-day operation.

I think the Quicken thing is totally unrelated to the DDoS alerts.  Do you have Dropbox or OneDrive any other online backup system running on the laptop?  Or, have you had any instances where Quicken crashed?  Both of those things might hold open the Quicken files and cause that error.

When you get that error, what do you do, how do you get into Quicken?

Community Support

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232.4K Messages

2 years ago

We're here to help get you past those errors, skw5647!

 

For Quicken, it looks like you'll just need to close the application and/or turn off cloud storage. You may need to reach out to their support team for further troubleshooting information.

 

For Smart Home Manager, it was warning you that an Distributed Denial Of Service (DDoS) Attack was sent to your device. It’s a type of cyberattack that attempts to make an online service slow or unavailable by overwhelming it with traffic from PCs, tablets, smartphones, and other devices. While this is occurring, they can try to gather information from your network.

 

We suggest reading our article on DDoS attacks, and how to prevent them. One of those options is identifying your vulnerabilities. Since the attack came from your laptop, we suggest making sure that any security programs are updated and working properly.

 

Let us know if you have any further questions. Thank you for being a valuable part of AT&T!

 

Donovan, AT&T Community Specialist

New Member

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3 Messages

2 years ago

Vulnerabilities??  Technology has gotten to technical for an old lady.  I will read the article and see if I can comprehend what I need to do.

However, what about attacks described as 'outgoing'? Does that mean attacks are trying to come in and out?  

New Member

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6 Messages

1 year ago

Please just answer the question:

How do I get rid of the bot installed on my device that is trying to participate in an outgoing attack?

"Device Attack Blocked

We've prevented an outgoing threat and your device is secure"

That's an oxymoron.

If my device is performing an outgoing attack, it is infected and compromised. How do I discover, uncover and eliminate the malware that is generating an outgoing attack?

New Member

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1 Message

1 year ago

Same issue: I keep getting this message from AT&T  Armour re; my iphone 11. What do I do to stop what's causing this?

How do I get rid of the bot installed on my device that is trying to participate in an outgoing attack?

"Device Attack Blocked

We've prevented an outgoing threat and your device is secure"

That's an oxymoron. If my device is performing an outgoing attack, it is infected and compromised. How do I discover, uncover and eliminate the malware that is generating an outgoing attack?

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