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1 Message

Wed, Jan 15, 2020 11:55 PM

Dedicated mobile hotspot

I have a dedicated mobile hotspot, I am able to connect but when i try to open an internet browser it says no internet connection. What can I do to fix this. I've purchased new data.


Brand User



108.4K Messages

4 weeks ago

Hello, @RLSimpson,


Thanks for reaching out. Which type of plan do you have and which type of hotspot is it? When was the last time a device connected to the hotspot could connect to its data? Please let us know.


James, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.