Deceptive Billing Practices
This company lies and cheats their customers. First, I was promised a fiber connection with at minimum 300 mbps speed. They locked me into a 12 month contract and then when they installed said fiber wasn’t available and I was give Internet 12 (that’s 12 mbps downtown and 1 mbps upload). Because I own a video production company and upload very large files this made it impossible to work. WORST OF ALL...I tried to cancel on the 30th day of service and was still billed the early disconnect because their guarantee apparently means 29 days or less. I am making it my mission to ensure I let any and all people know that this company is underhanded and will outright lie to scam you out of money.