Check out AT&T's Valentine's Day Gift Guide for ideas & deals on the new Samsung Galaxy S23!
A

New Member

 • 

1 Message

Tuesday, April 13th, 2021 12:30 PM

Damaged att green box outside for cable

Some kids ran over my box and now I don’t have internet.  How can I rewire it myself? I need the color codes and where they go.  

Accepted Solution

Official Solution

Constructive

Employee

 • 

30.4K Messages

2 years ago

you need to call and have a tech visit,it is against the law for you to tamper with communications facilities unless attached to your house.like the NID ONT or service drops

New Member

 • 

3 Messages

1 year ago

Hello- we have an in ground AT&T box in front yard that the box cover is rusted and breaking down but no one at AT&T seems to be able to help out with this or direct me to correct person or department to have this cover inspected and replaced before someone steps on it and falls thru- already people have cut their foot on the sharp cover surface.  Can someone please help out?  Thank you.  

Constructive

Employee

 • 

30.4K Messages

1 year ago

Report an Unburied Cable, Exposed Wire, damage ...

Call the Buried Wire Center at 800.924.9420. You can call them Monday through Friday between 7:30 a.m. and 6:00 p.m. ET

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.