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6.7K Messages

Tue, Aug 8, 2017 7:38 PM

Connecting Media Devices

media devices.jpg

Media Devices


Make sure you have your WiFi information.

If you do not have it, you can find it here.


Amazon Fire TV/Stick

Connecting your Amazon Fire TV/Stick



Connecting your AppleTV



Chromecast ver1

Chromecast ver2



Roku 3

Roku 4

Roku Stick


David, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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6.7K Messages


Need help connecting other devices. Find out more information here.


David, AT&T Community Specialist



1 Message


OK, what poor knowledge. I have been trying to connect ROKU for a week. Talked to ROKU, and ATT several times. Many times.

The Roku only worked at night.

I finally checked settings myself. The passwords for 2.4 ghz and 5.0 ghz were different. I changed the 2.4 password to same as 5.0 password and works fine.

My guess is home inet drops to 2.4 at some point in evening.

Why Tech set up 2 different passwords is beyond me, and apparently.



1 Message


this gobbledegook is USELESS;


i’m looking for a way to add an IP address for my wired internet-capable DVD player;


the network sees sees the device but will not load up an IP address for it;


yes, i’ve disconnected all the cables and done a reboot;


the setup did work at one time, create an IP addresss automatically;


New Member


2 Messages


can someone please help me. I can’t get an internet connection on my tv. I have it on my computer. I’ve gone through every troubleshooting available.

It says access Point of wireless LAN is not found.

Please help

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