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6.7K Messages

Tue, Aug 8, 2017 7:38 PM

Connecting Media Devices

media devices.jpg

Media Devices

 

Make sure you have your WiFi information.

If you do not have it, you can find it here.

 

Amazon Fire TV/Stick

Connecting your Amazon Fire TV/Stick

 

AppleTV

Connecting your AppleTV

 

Chromecast

Chromecast ver1

Chromecast ver2

 

Roku

Roku 3

Roku 4

Roku Stick

 

David, AT&T Community Specialist

AT&T Customer Care

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For additional support, please visit us at our AT&T services hub.
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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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Community Support

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6.7K Messages

3 years ago

Need help connecting other devices. Find out more information here.

 

David, AT&T Community Specialist

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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2 Messages

Can you please help me? I just re- signed up for Netflix today. I’m trying to watch Netflix on my smart tv but it is telling me...

Access point of wireless LAN is not found.

It was working fine when I first got the tv Years ago. My computer is fine...

Contributor

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1 Message

3 years ago

OK, what poor knowledge. I have been trying to connect ROKU for a week. Talked to ROKU, and ATT several times. Many times.

The Roku only worked at night.

I finally checked settings myself. The passwords for 2.4 ghz and 5.0 ghz were different. I changed the 2.4 password to same as 5.0 password and works fine.

My guess is home inet drops to 2.4 at some point in evening.

Why Tech set up 2 different passwords is beyond me, and apparently.

Contributor

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1 Message

2 years ago

this gobbledegook is USELESS;

 

i’m looking for a way to add an IP address for my wired internet-capable DVD player;

 

the network sees sees the device but will not load up an IP address for it;

 

yes, i’ve disconnected all the cables and done a reboot;

 

the setup did work at one time, create an IP addresss automatically;

 

New Member

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2 Messages

8 months ago

can someone please help me. I can’t get an internet connection on my tv. I have it on my computer. I’ve gone through every troubleshooting available.

It says access Point of wireless LAN is not found.

Please help

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