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pankajg05's profile

Contributor

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1 Message

Wed, Dec 24, 2014 12:53 AM

Connecting Chromecast to ATT Uverse - Router 5031NV

I am unable to connect Chromecast on my ATT connection.

 

I have done troubleshooting as per this link:

http://forums.att.com/t5/Third-Party-Devices/Setting-up-your-Chromecast/m-p/4137894#M4573

 

But still it doesn't work. I have tried through phone and laptop. It still gives the message 'Something went wrong. We can't detect Chromecast on the network'.

 

Any pointers?

Community Support

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6.7K Messages

7 y ago

Hi @pankajg05 ,

 

I have ran into this issue before. One thing worth trying is changing the wireless name on your U-verse gateway. If that does not work, it may be an issue with your Chromecast, and you may need to return it and get another one.

 

Hope this helps.

 

-David T

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