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Tue, Nov 24, 2020 12:55 PM

Connecting a Roomba

I cannot get my Roomba i3 to connect to my wifi network. Help!


Brand User

Community Support


145.2K Messages

2 months ago

We're here to help @Mellissazamzow, with getting your device connected.


To Separate your Wi-Fi 2.4 and 5.0 GHz network. Follow these steps:

  1. Open up a web browser connected to the network.
  2. In the address bar type and hit Enter.
  3. Type in the username and password.
    • The username is admin.
    • The password is the access key or A/C located on your router.
  4. Click on the Wi-Fi tab.
    • Maybe a tab under a different one, as each router can have a different interface.
  5. Click on the "Advanced settings."
    • Located generally on the bottom right.
  6. Change one or both of the network names to one of your desire.
    • Confirm that the network names are different.
      • Simply adding 2.4 or 5.0 is a great reminder of which network is which.
  7. Click "Save Settings"
  8. Exit the interface.
  9. Restart your router.

Please let us know if that helps.


Charles, AT&T Community Specialist

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