Skip to main content
AT&T Community Forums
Announcements
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.

Contributor

 • 

1 Message

Sun, Apr 14, 2019 3:25 PM

Connect to u-verse internet

I just started on att u-verse, i was already with att with my landline and internet but after the new uverse modem was installed I can't  get my laptop, ring doorbell, or my alarm system on line. What can I do to get this fixed? 

Responses

Accepted Solution

Official Solution

browndk26

ACE - Professor

 • 

2.7K Messages

a year ago

Your new gateway has a different network name and password than your previous gateway. Either reconnect all your devices using the new gateway network name and password, or rename the network and set a custom password. The default network name and password are on a yellow sticker on the gateway.  

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Get started...

Ask a new question