Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
BarryTice's profile



1 Message

Monday, December 29th, 2014 7:42 PM

Configuring static IP addresses within my LAN

I have an AT&T NVG510 gateway modem/router.


I wish to configure this device so that the print server that I have connected to it (with an Ethernet cable) and the NAS/file server I have connected to it (with an Ethernet cable) will always be assigned the same IP address, even if the gateway or the NAS or the print server power cycles.


I have spent more than an hour in the AT&T tech support chat, and the best they can come up with is sending me to sales to get a static IP address assigned. It does not seem that they are capable of understanding the difference between having a static IP address assigned to my account and having a static IP address assigned to a device on my LAN.


So far I've been on the phone with tech support for 37 minutes. 13 minutes ago, they asked if they could put me on hold for 3 minutes. They haven't been back.


Is it really so hard? I mean, I have a Netgear router that allows this very simply. You just reserve an IP address and assign it to a particular MAC address. That IP address won't be assigned to any device other than the MAC address specified.


But wouldn't it be nice to remove that extra router from my network, to reduce points of failure, when (in theory) the U-Verse gateway device is already a wi-fi router?


Why is this so freakin' hard?

Community Support


6.7K Messages

9 years ago

Hi @BarryTice ,


I apologize about the issues you are having trying to setup your NVG510. Sadly, to my knowledge, there is no way to assign an IP from the NVG510. You can however statically assign the IPs on your devices. 

Also, as you have already mentioned, you can do it with connecting another router behind the U-verse Gateway and having it do it.


-David T

Former Employee


33 Messages

9 years ago

I just double-checked with the info I have in the support office here.


The Motorola NVG510 does not have any form of IP allocation available. Some of the other modem/routers we carry do offer that capability, but this one does not. 


Best bet is to use the netgear router you have. If you were so inclined, you could setup IP passthrough from the 510 to your netgear, but that seems like a more detailed setup than what is needed in your case.


Best of luck

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.