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New Member

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2 Messages

Fri, Dec 27, 2019 6:21 AM

Can't open ticket to report outage

The ufix.att.com portal page isn't accepting my account login after I'm forwarded there from my logged in account page at att.com. Your account management system is hosed up and preventing me from getting service.

It looks like phone and DSL is down in Point Richmond, California, probably the same problem as in late November when a drunk destroyed the box on Canal Blvd. Trucks have been working on it all month. Both phone and DSL Internet dropped out about 1 pm Pacific on December 26. There's no dial tone and the modem won't sync.

New Member

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1 Message

2 y ago

same problem here in Riverside ,CA hope theres a fix soon.

New Member

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2 Messages

2 y ago

It took a call to 611 on a working AT&T phone to find out the estimated time of repair will be 9 pm Saturday. Apparently they're replacing the cabinet and the replacement finally arrived.

Meanwhile, the website support system is useless.

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