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lskk2003's profile

Contributor

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2 Messages

Wednesday, November 22nd, 2017 2:25 AM

Can't connect to XBox live on XBox 360

We have followed the directions on this post, but unsure how to open the additional ports someone suggested after opening and adding the original ports. Any help would be appreciated. We are still getting a NAT error. 

https://forums.att.com/t5/AT-T-Internet-Equipment/how-to-change-NAT-settings-for-Xbox-on-U-verse-to-open/td-p/3604607

Community Support

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232.3K Messages

7 years ago

lskk2003, I am sorry to hear about the issues you are having with your connection. This is not something we like to hear. I'd like to investigate for you, please send me a private message by clicking HERE. In the message, please include your account number, a good contact number, and I would be happy to take a look at the account.


Thank you,
Dan G., AT&T Community Specialist

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