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K

New Member

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1 Message

Fri, Sep 4, 2020 3:55 AM

Can I use my own modem instead of the one from AT&T?

Can I use my own modem instead of the one from AT&T?

Accepted Solution

Official Solution

Constructive

Employee

 • 

29.9K Messages

2 years ago

no you must use the at&t modem

ATTHelp

Community Support

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203.5K Messages

2 years ago

Hi @kf0f80, we are happy to help.

You must us the AT&T gateway in your network for your services to operate.

 

However, you can used a second router behind your AT&T router is preferred. 

 

If you have any additional concerns, please feel free to reach out to us. Thank you for contacting us on AT&T Community Forums!

 

Lafayette, AT&T Community Specialist

 

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