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Friday, September 4th, 2020 3:55 AM
Can I use my own modem instead of the one from AT&T?
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Former Employee
32.9K Messages
3 years ago
no you must use the at&t modem
Community Support
225.3K Messages
Hi @kf0f80, we are happy to help.
You must us the AT&T gateway in your network for your services to operate.
However, you can used a second router behind your AT&T router is preferred.
If you have any additional concerns, please feel free to reach out to us. Thank you for contacting us on AT&T Community Forums!
Lafayette, AT&T Community Specialist
internet
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Former Employee
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32.9K Messages
3 years ago
no you must use the at&t modem
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ATTHelp
Community Support
•
225.3K Messages
3 years ago
Hi @kf0f80, we are happy to help.
You must us the AT&T gateway in your network for your services to operate.
However, you can used a second router behind your AT&T router is preferred.
If you have any additional concerns, please feel free to reach out to us. Thank you for contacting us on AT&T Community Forums!
Lafayette, AT&T Community Specialist
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