goolsby8802's profile

2 Messages

Friday, July 28th, 2023 4:40 PM

Can I move my Uverse Antenna myself?

My fixed wireless internet speeds started out real good. I had this internet installed in November. Pretty much when the leaves were off the trees. Ever since spring when the leaves grew back on surrounding trees my speeds have plummeted. It is located about 10ft from the ground right now on a post connected to out back porch. I am thinking if we could move it to our second story roof somewhere it would reach over the trees better and therefore have higher speeds. Please help or send me a technician to move the antenna. Also the speed issue has cost me my Remote job. And need it fixed to be able to get another one.

Former Employee

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32.9K Messages

7 months ago

Then contact AT&T 

2 Messages

7 months ago

I did contact them, finally got an appt for technician to come out. Explained my reasoning for wanting to move it to a higher location and the tech was skeptical. He said it wouldn't make much difference. Well he was wrong, I now have 40mbps down and 19mbps up! He installed it on second story roof. Just hope it survives the storms and winds we get here! Thank you ATT.

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