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Mon, Dec 3, 2018 10:07 PM

Broadband light flashing red

I have plugged in my equipment and the broadband light on the router is flashing red. I have restarted my motem and nothing changed. How do I fix this to have my internet work?


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133.8K Messages

2 years ago

Hello @Juju0211,


We're here to help! Is this the first time you have set up the equipment? If this is apart of a self installation you will have a service activation date. You can check the status of your activation by visiting our Welcome Center. If you have additional questions reach back out to us!


James C., AT&T Community Specialist

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