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T

New Member

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1 Message

Friday, November 20th, 2020 4:04 PM

Broadband light blinking green

My Wifi is not working. I did try to unplug and plug back in. I also tried resetting. 

Community Support

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224.9K Messages

3 years ago

We're here to help, @tportzer.

 

 

Are devices connected through ethernet able to connect to the internet? What happens when you try to connect to Wi-Fi or do you get any error messages?

 

Here is some useful information to help troubleshoot your internet.

 

 

Let us know more so we can better assist you.

 

 

Elmi, AT&T Community Specialist.

ACE - Professor

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3.7K Messages

3 years ago

Broadband blinking Green indicates a poor or intermittent connection. Press the Reset button for 20 seconds and allow the gateway to fully restart. If the problem persists, contact 800.288.2020 and have support run line and equipment diagnostics. A technician will be dispatched if needed.

New Member

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1 Message

2 years ago

I did the same blinking second light been going on for two days?

ACE - Professor

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3.7K Messages

2 years ago

If you've already tried the hard reset, then call 800.288.2020 for service as indicated above.

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