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Raesturn's profile

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2 Messages

Thursday, April 27th, 2023 4:13 AM

Broadband Blinking Red

I'm looking for advice on what else I can do to resolve this issue. I have a BGW210 router. The broadband light blinks green and then blinks red. I have restarted the router, reset the router and it still blinks green and then red. I then accessed my router IP address and it states that the broadband connection is down. I ran the diagnostics troubleshooting and the authentication test failed. I also tried to restart the broadband connection. Any advice? 

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23 Messages

5 months ago

Alright lemme tell you what's going on here . In order for your internet to work Your modem has to achieve sync what is that it means that your modem is communicating effectively with the Dslam outside your home . in case modem is flashing red or switching between the 2 lights it means there is a signal on the line however this signal is not strong enough to let your modem fully sync with outside Dslam equipment  so my advice talk to support of getting a tech and as long the issue from at&t network or the equipment it's gonna be free of charge .

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2 Messages

5 months ago

Thanks for the advice. I'll let you know what results after contacting them

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