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Teacher

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19 Messages

Fri, Oct 4, 2019 10:35 PM

BGW 210 Session refused

I had a new install last week. I've been trying to get my router configured to use the static IP addresses assigned to em. Every time I go to save the Cascaded Router Configuration the Gateway says "session refused" and freezes.

 

I've tried every setting I can think of but sofar nothing has worked.

Responses

Brand User
ATTCares

Administrator

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107.8K Messages

3 months ago

We're here to help, @rsteinmetz70112!

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Teacher

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19 Messages

3 months ago

SO far it's still not working.

Tutor

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4 Messages

3 months ago

Hi rsteinmetz70112

Did support ever reach out to you and resolve the problem?

Teacher

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19 Messages

3 months ago

I just got off the phone with them. No help. They at least confirmed that the setting won't save. They are probably going to send out another modem.

Tutor

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4 Messages

3 months ago

Thanks for the update.

I don't know if it helps, but I have the Public subnet and IP Passthrough working on the Arris. It seems to be OK. I have a Pace device w/ Cascaded working on my old UVerse DSL and the differences between the 2 seem minor. The big difference is if you will hit the 8k session limit. Passthrough does use sessions on the Arris.

 

Teacher

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19 Messages

3 months ago

@scottos 

 

Thanks for the response. What firmware revision do you have?I think that is the problem.

 

I was originally 2.3.4 and could not configure the cascaded router. Settings would not save. I updated to 2.4.4 and it started working.

 

I also had a U verse account with the 5268AC set up with a Cascaded Router, it worked just fine.

 

I played around with the passthrough but ran into some problems with it as well, but that may have been me not understanding it.

Tutor

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4 Messages

3 months ago

Firmware 2.3.4 Just had the install last Wed.

How did you get the 2.4.4, simple reboot?

I will probably move to Cascaded, it means changing IP for my remote site 2 site vpns. That's one of the issues. Cascaded uses the static block ip you set and Passthrough uses the WAN Ip received. Small diffs.

 

Teacher

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19 Messages

3 months ago

You can get the 2.4.4 at this location.

 

http://gateway.c01.sbcglobal.net/firmware/001E46/BGW210-700_2.4.4/spTurquoise210-700_2.4.4.bin

 

Installing it is easy, just browse to the file and push the install button.

Tutor

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4 Messages

3 months ago

Thanks for the link.

Good luck w/ your system. The equipment seems a little iffy, but man the fiber rocks!