Ggggg2's profile

Contributor

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1 Message

Monday, January 21st, 2019 3:53 PM

Belkin back up battery

I am an AT&T customer, who do I contact regarding my Belkin back up battery being replaced?

Accepted Solution

Official Solution

Community Support

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229.8K Messages

5 years ago

Hi, @Ggggg2.

If you need your Belkin battery replaced, you will need to contact Belkin. This is a forums post related to yours, click the green solutions button to be dropped down to the two options that helped.

Ariel, AT&T Community Specialist

ACE - Expert

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27.5K Messages

5 years ago

FYI:  There is a post in the referenced link above stating that "I have to call ATT, and that they would replace the battery free since I was an ATT customer."  This is not accurate.  ATT will not and has never replaced a battery in the BBU unit.

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