DDarlington's profile

Tutor

 • 

5 Messages

Wed, Sep 3, 2014 5:08 PM

Back to My Mac using NAT-PMP or UPnP

I am trying to set up Back to My Mac and have read the forums about NAT and UPnP being unavailable on the AT&T router.  Does AT&T offer another way to open the router for access to my Macs on my network?  What is the work around?  Thanks

Community Support

 • 

6.7K Messages

8 y ago

Hi @DDarlington,

 

None of our routers allow for uPnP due to the huge security holes that come from it. There are definitely work arounds though. If you know what ports you need to open, you can create the rule yourself in the U-verse router. 

Also, you can attach a router to our router that has uPnP functionality. You would just have to setup our U-verse router for it.

 

Here are some great posts explaining it depending on the router you have.

Motorola/Arris

2wire/Pace

 

Hope this helps.

 

-David T

Contributor

 • 

1 Message

8 y ago

I am using the Apple Time Capsule connected to the U-verse router Arris NVG510. Even the ATT tech cannot get it setup for me so that I am able to use Back to My Mac. It's terribly frustrating. Please advise the specific steps for structuring use of Back to My Mac w/ Apple Time Capsule as preferred router, connected to ATT U-verse Arris NVG510.

Thank you so much!!

Community Support

 • 

6.7K Messages

8 y ago

Hi @pumpernickle,

 

I am sorry about the issues you are having, but I will be glad to help. I did some research on Back to My Mac, and it appears that you need uPnP support t have it. So the first thing is you want to make sure you have uPnP enabled on your Apple Time Capsule. Afterwards, you can follow the instructions here on how to setup your Apple Time Capsule to the NVG510. The instructions are for the NVG589, but it should work for the NVG510 as well.

 

Hope this helps.

 

-David T

Contributor

 • 

2 Messages

6 y ago

Hi We used to connect to screen sharing via ichat or aim and jabber.  We are now using back to my mac and i cannot log into screen sharing from my home computer to my office computer running mac osx lion. It can control my screen but i cannot control it ican access files on it just not screen share.  What is the work around.

 

Community Support

 • 

6.7K Messages

6 y ago

Hi @takeawalk,

 

We apologize about the issues, but we will be glad to help. There seems to be an issue with this and OS X Yosemite, if that is what you are using. Apple has a post about basic troubleshooting steps, including to check to make sure screen sharing is enabled on both devices. 

 

For testing purposes to see if you encounter the same issue as others, when you use Back to Mac on your local network, does it work?

 

-ATTU-verseCare

Contributor

 • 

2 Messages

6 y ago

Look it seems like this should be fairly simple on want my one home computer to talk to my one office computer and exchange files and share screens. I do this on a regular basis with other computers we used to use aim and jabber but now want to use back to my mac thinly system it doesn’t work on is with the one with an aT&T router. Please just tell me what ports to forward so that these two computers can talk. i see in nat gaming you have choices for every game under these but the one thing i need for business is not listed.

thank you


Community Support

 • 

6.7K Messages

6 y ago

Hi,

 

It could be multiple ports based on how you have it setup. The easiest thing to do is forward all ports to your computer connected to your gateway, that way you ensure it will work. 

 

Here are some great posts explaining it depending on the router you have.

Motorola/Arris

2wire/Pace

 

They cover how to setup another router but you can apply it towards any device.

 

-ATTU-verseCare

New Member

 • 

2 Messages

3 y ago

How can I port forward on my At&t router?

Need help?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.