tputman's profile

1 Message

Wednesday, February 14th, 2024 5:39 PM

ATT&T electrical junction box issue

We have a large ATT&T electrical junction box in our community that is making a very loud noise and causing disruption to the community. We fear that this box may need some repair. This is the photo of the box. Can someone help us, please? 

Community Support


231.2K Messages

2 months ago

Hi @tputman, we understand your concern with the AT&T electrical junction box. Let's get the help you need.

We recommend that you call us anytime at 800.288.2020.

Have AT&T service? Provide your account info and say, “Line is down.”

  • Don’t have AT&T service? Say "No account." When asked if you want to order new service, say "No." Then, to let us know why you're calling, say “Line is down.” 

To check an issue already reported, please call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. ET. 


For more information, please go through our article on report unburied cables, exposed wires, or downed lines.

Please feel to reach out to us for further assistance.

Thank you,

Jasmine, AT&T Community Specialist.

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