ATT will not provide address to return equipment to disabled senior citizen who is home bound

Have you asked for a return kit?

If we send you a return kit

1. Pack up the equipment you’re sending back to us.
2. Attach the prepaid shipping label to the return kit.
3. Give the kit to your mail carrier or drop it off at a post office.

https://www.att.com/esupport/article.html#!/u-verse-high-speed-internet/KM1269070?gsi=m5Nf8EM

ATT does not send labels or provide addresses for returns to disabled homebound people if they live near a UPS or FEDEX.

ATT refuses to provide an address so equipment can be returned via USPS who will pick up at the dorr..

They did sent USPS label finally - so grateful.